Shipping Policy

Domestic Shipping Policy

Shipment processing time
All orders are processed within 1-2 business days. In the event of high volume of orders your order may be delayed, and The Web Store will communicate such delays to you per email or telephonically.

Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.


Shipment method Estimated delivery time Shipment cost
Aramex/ Fastway 1-2 business day * Free on orders over R600
Aramex/ Fastway 1-2 business day * R60 on orders under R600 within Gauteng
Aramex/ Fastway 1-2 business day * R115 on orders under R600 outside Gauteng

* Outlying area may take up to 72 hours.

Shipment to P.O. boxes
No delivery to P.O. BOXES

Shipment confirmation and order tracking
Once the parcel is signed out to the courier, The Web Store will advise you on your shipping number as well as tracking of your order.

Customs, duties, and taxes
The Web Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

We do not ship outside of South Africa.